Privacy Policy - ISTANAIMPIAN3

This Privacy Policy explains how ISTANAIMPIAN3 collects, uses, stores, protects, and shares your personal data when you use our services. By using the site, you agree to the practices described here.

1. Data Collected

• Account Data: name, email, phone number, user ID.
• Technical Data: IP address, browser type, OS, device ID, visited pages, timestamps.
• Transaction Data: history & payment method (handled by trusted providers when applicable).
• Communication Data: support tickets, correspondence, feedback.
• Preferences: language, notification settings, content choices.

2. Use of Data

• Provide and maintain services.
• Verify identity and account security.
• Process transactions and customer support.
• Improve performance and user experience.
• Operational communication (service updates, notices).
• Legal compliance and fraud prevention.

3. Legal Basis for Processing

• Consent (e.g. sign-up, cookie approval).
• Contract performance (providing requested services).
• Legal obligations (regulatory compliance).
• Legitimate interests (improving services, security).

4. Cookies & Similar Technologies

We use essential, analytics, and personalization cookies. You can manage cookies in your browser settings. Disabling some may affect site features.

5. Data Sharing

• Service Providers: hosting, analytics, anti-fraud, payments.
• Compliance: authorities when legally required.
• Business Transfer: mergers, acquisitions, or asset sales (with safeguards).

We do not sell your personal data.

6. Data Security

We implement reasonable technical and organizational measures (encryption, access restrictions, monitoring) to protect data. No method is 100% secure.

7. Data Retention

We keep data as long as needed for described purposes, in line with legal obligations, dispute resolution, and policy enforcement.

8. User Rights

• Access and get a copy of data.
• Correct/update data.
• Delete data (under certain conditions).
• Withdraw consent and restrict processing.
• Data portability (where technically possible).
• Object to certain processing.

To exercise your rights, contact us via the Contact page.

9. Minors

Our services are not intended for individuals under the legal age. We do not knowingly collect children's data. Contact us for removal if such data is found.

10. Cross-Border Transfer

Your data may be processed in other jurisdictions. We ensure equivalent protection through contractual and/or regulatory mechanisms.

11. Policy Changes

This Privacy Policy may be updated periodically. Changes apply when published here. The “last updated” date above shows the latest revision.

12. Contact

Questions about your data? Reach us through the Contact page. For Indonesian, see Kebijakan Privasi (ID).